Last updated: 27 July 2026
Brumby Electrical (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, how we use and store it, and how you can contact us about it. It applies to our website and to any enquiry, quote request, or job you engage us for.
Who we are
Brumby Electrical is a licensed electrical contracting business based in Ipswich, Queensland, providing residential and commercial electrical services across Ipswich and the surrounding Southeast Queensland region.
- Electrical Contractor Licence No: 148888 | QBCC Contractor Licence No: 87090
- ABN: 64 510 340 710
- Email: admin@brumbyelectrical.com.au
- Phone: 0407 801 189
What personal information we collect
When you contact us or request a quote, we may collect:
- Your name
- Your email address
- Your phone number
- Your property or job site address (if you provide it when requesting a quote)
- Any other details you choose to include in your enquiry, such as a description of the electrical work you need
We don’t ask for sensitive information (such as health information) and only collect what’s reasonably needed to respond to your enquiry or carry out the work you’ve asked us to do.
How we collect it
- Directly from you, when you fill in the enquiry or quote form on our website
- Directly from you, when you call, email or message us
- Automatically, through standard website server logs (e.g. IP address, browser type) used for security and site performance
Why we collect, hold, use and disclose your information
- To respond to your enquiry and provide a quote
- To schedule and carry out electrical work you’ve engaged us for
- To invoice you and manage payment
- To comply with our legal obligations, including under electrical safety and consumer protection law
We don’t use your information for marketing you haven’t agreed to, and we don’t sell your personal information.
Who we share your information with
We don’t share your personal information with anyone else, except:
- Trusted service providers who help us run our business (for example, our website hosting, form and email software providers), and only to the extent they need it to provide that service
- Where required by law, for example if requested by a regulator or court
We don’t sell or trade your personal information to anyone.
Storage and security
Your information is stored securely on our website’s hosting platform and business systems. We take reasonable steps to protect it from misuse, loss and unauthorised access, but no method of storage or transmission over the internet is completely secure.
Overseas disclosure
Our website uses Google Fonts, which may involve your browser connecting to Google’s servers (including servers located in the United States) to load website fonts. Our website hosting and software providers may also store data on servers located outside Australia. It isn’t always practicable for us to list every country in advance, but where we can, we choose providers with appropriate privacy and security safeguards.
Cookies and website analytics
As at the date of this policy, our website does not use analytics or advertising cookies. If we introduce tools such as website analytics or advertising in future, we will update this policy to reflect that.
How long we keep your information
We keep your personal information only as long as necessary for the purposes described in this policy, or as required by law (for example, tax and business record-keeping obligations).
Access and correction
You can ask us for a copy of the personal information we hold about you, or ask us to correct it, by contacting us using the details below.
Complaints
If you believe we’ve mishandled your personal information, please contact us first using the details below so we can try to resolve it. If you’re not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Contact us
Email: admin@brumbyelectrical.com.au
Phone: 0407 801 189